Apteka ot sklada

Parcel lockers for the leading
Russian pharmacy chain

About the project

Pharmacies can now sell drugs remotely as a result of the law. Smartix parcel lockers are fully ready to implement business processes for delivery automation in this segment.

As a result, there is Smartix parcel locker project for an online pharmacy "Apteka ot sklada" to automate delivery and resolve the last mile issue. The customer's assortment includes 25000+ medical products, physical presence is provided by 800 points of sale in 24 regions of the Russian Federation. Thanks to the pharmacy network of parcel lockers, customers will be able to independently receive all medical supplies in a modern and convenient format.

Solved tasks

Parcel lockers are installed in pharmacies or in the most popular locations among potential customers — on the territory of residential complexes, shopping centers, office buildings, etc. After the cart is formed and payment is made on the website, the order is delivered by the courier of the pharmacy chain to the parcel locker. The client receives notification with code and picks up the goods at a convenient time. If necessary, Smartix software supports payment of orders before dispensing on the device.

Parcel lockers are an effective substitute for drug dispensing points, allowing to save on rent and wages. Additionally, it can be installed in regular pharmacies to reduce the workload of pharmacists. Depending on the volume of orders, different models of lockers can be installed with a certain number of cells.
Key advantages for pharmacy chain solution:

  • Complex turnkey functionality for solving tasks of an online pharmacy for the implementation of a click&collect system.
  • Automated delivery of orders 24/7 without the participation of pharmacy staff and binding to their work schedule.
  • If necessary, Smartix lockers support the direct implementation of previously inserted goods in cells through an interactive showcase. The customer receives an automated solution for the sale of in-demand pharmacy products “at home”, a pharmacy minimarket.
  • Reducing direct contacts in the context of COVID-19.


Smartix software supports integration with accounting systems, detailed monitoring of each cell of the device — employment, serviceability, fouling. Additionally, the state of equipment is monitored, notifications about the statuses of hardware components and events are sent. Supports remote updating of the device’s network.

Choosing Smartix parcel lockers, customer receives a whole range of professional services for launching a turnkey solution and its further development from one of the most experienced teams of parcel lockers on the market.
  • Specialized software with the possibility of any modifications at the request of the online pharmacy network. Support for any hardware components and networks from various models of the customer's already purchased parcel lockers.
  • Delivery of various standard models of parcel lockers or production of non-standard lockers and cells. Support for screen and non-screen parcel lockers.
  • Relevant competencies for managing large-scale, high-load parcel locker networks.
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